Clinical Encounter - Where It All Comes Together

The heart and soul of the provider-patient relationship is the clinical encounter. The level of trust and respect needed to best serve the patient’s welfare requires providers to focus their time on the patient, not on a computer screen. With SuccessEHS, providers are not only able to see more patients, but they can better care for them before, during and after the visit.

Before the Visit

SuccessEHS is designed to address the varying needs of different providers within each practice, from scheduling preferences to treatment protocols. Before the visit, the provider can:

  • Review the patient’s chart
  • Review and import pertinent medical, family and social history into the patient’s note
  • Evaluate customized flowsheets of lab data and vitals
  • Import current problems, medications and previous notes into the current note
  • Assess patient alerts for outstanding deferred orders, clinical events and orders not performed generated by the Clinical Event Manager.

During the Visit

During the encounter, SuccessEHS's Clinical Console provides a clear path to capturing encounter documentation, entering charge information, and accomplishing sign-off and follow-up activities. During the visit, the provider can:

  • Use wireless pen tablet technology to maintain eye contact with the patient
  • Benefit from the MEDCIN®  clinical knowledge base with intelligent prompting for differential diagnosis and relevant lists of interrelated medical terminology
  • Employ SuccessEHS's built-in speech recognition engine, Nuance SpeechMagic™
  • Create a plan of care using automated referral forms in Patient Correspondence
  • ePrescribe using Multum and Surescripts®

After the Visit

A successful clinical encounter doesn’t end when the patient leaves the room—there are claims to file, results to review and protocols to track. After the visit, the provider can:

  • Review and submit charges using the eSuperbill
  • Work audit trails for delinquent orders and delinquent deferred orders
  • Review and sign-off encounters
  • Manage Phone Calls and Flags
  • Manage the patient population for protocol compliance using the Clinical Event Manager